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PlayVox VS GoTo Connect

Compare PlayVox VS GoTo Connect and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

GoTo Connect logo GoTo Connect

Jive PBX is a communication solution that offers remote communication services to companies such as video conferencing, text, and chat services.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • GoTo Connect Landing page
    Landing page //
    2023-02-01

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

GoTo Connect videos

+ Add

Jive Feature Review

More videos:

  • Review - THE HONEST TRUTH ABOUT THE JIVE MINIPODS
  • Review - Redsbaby JIVE 2 Review - Pushchair Expert - Up Close

Category Popularity

0-100% (relative to PlayVox and GoTo Connect)

PlayVox

GoTo Connect

Communication
44 44%
Communication
56% 56
Work Management
100 100%
Work Management
0% 0
VoIP
0 0%
VoIP
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using PlayVox and GoTo Connect. For example, how are they different and which one is better?
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What are some alternatives?

When comparing PlayVox and GoTo Connect, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

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