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PlayVox VS FieldLogix

Compare PlayVox VS FieldLogix and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

FieldLogix logo FieldLogix

FieldLogix is a Field Resource Management platform that helps organizations better manage and monitor their fleet vehicles, field personnel, and off road equipment with GPS tracking, dash cameras, and routing & dispatching functionality.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • FieldLogix Landing page
    Landing page //
    2022-08-01

Since 2002, FieldLogix has been helping organizations across the world: - Improve driver safety - Reduce fuel expenses - Reduce labor costs - Improve driver accountability - Improve customer service - Improve vehicle health

See why leading companies such as Trane trust FieldLogix to help them optimize their operations.

PlayVox features and specs

No features have been listed yet.

FieldLogix features and specs

  • GPS Fleet Tracking: Yes
  • Dash Cameras: Yes
  • Dispatching Apps: Yes
  • Mobile DVIR: Yes
  • Equipment Tracking: Yes

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

FieldLogix videos

+ Add

System Overview

More videos:

  • Demo - Goose Helps Delivery Companies GET MORE DONE
  • Review - Kirk Adkins FieldLogix Introduction
  • Review - Get Home Safe with FieldLogix

Category Popularity

0-100% (relative to PlayVox and FieldLogix)

PlayVox

FieldLogix

Communication
100 100%
Communication
0% 0
CMS
0 0%
CMS
100% 100
Work Management
100 100%
Work Management
0% 0
Oil And Gas Vertical
0 0%
Oil And Gas Vertical
100% 100

Questions and Answers

As answered by people managing PlayVox and FieldLogix.

What makes your product unique?

FieldLogix's answer:

We use AI to monitor driver safety and help prevent fleet vehicle crashes.

Why should a person choose your product over its competitors?

FieldLogix's answer:

We provide innovative fleet managament functionality to improve fleet safety, efficiency and sustainability. We back it with industry-leading customer support.

User comments

Share your experience with using PlayVox and FieldLogix. For example, how are they different and which one is better?
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What are some alternatives?

When comparing PlayVox and FieldLogix, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

INEIGHT - InEight connected solutions help companies performing capital asset projects get the visibility & control, increases operational efficiency & profitability.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

PROSPER - Prosper is a pioneer of peer-to-peer (P2P) online lending in the United States.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MCS-rm - MCS-rm is a rental management software that manages and controls the efficiency & profitability of hire operation.

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