Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, Chatfuel seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can use a service like LinkDM or Chatfuel to auto DM anyone that comments on your posts, reels or stories, but you cannot auto DM anyone that follows you. Source: about 1 year ago
You can use an Instagram approved Inbox marketing solution like LinkDM or Chatfuel to automatically DM the shopping link to anyone that comments on the Post, Reel or Story. Source: over 1 year ago
A few months ago, I did a lot of research on this subject. I have tried many chatbots. In my opinion, Chatfuel is the best. Source: almost 3 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
ChatBot - Easy to use chatbot platform for business
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.