Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
CallHippo is a business phone system provider that enables small businesses and enterprises to connect with their customers and vice versa efficiently and effectively over the internet. It comes with a complete suite of communication features, including advanced call routing, IVR, voicemail, call analytics, and more that helps companies communicate with clients using local phone numbers.
CallHippo allows companies to buy instant support phone numbers; whether local, toll-free, or mobile, for 50+ countries across the globe. So, if you are a business with a fast-growing customer base, CallHippo is your perfect telecommunications partner. Besides, it is ideal for companies looking to set up their sales and support contact center to provide a better service to their clients, seize more business opportunities, and generate more sales. Above all, it ensures setting up your contact center in less than 3 minutes.
Based on our record, CallHippo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Call hippo- Business phone System for sales and support teams with great features. Source: almost 2 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
KrispCall - Virtual cloud phone system for business