Software Alternatives, Accelerators & Startups

Planhat VS WalkMe

Compare Planhat VS WalkMe and see what are their differences

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

WalkMe logo WalkMe

WalkMe is a game-changing platform that instantly simplifies the online user experience.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • WalkMe Landing page
    Landing page //
    2022-09-26

Planhat videos

Webinar: Customer Success Lifecycle Journey Maps | Planhat

WalkMe videos

WalkMe.com Introduction Video - Add A Walkthrough Step By Step Guide To Your Site

More videos:

  • Demo - WalkMe demo
  • Demo - WalkMe for salesforce Editor Demo

Category Popularity

0-100% (relative to Planhat and WalkMe)
Customer Success
100 100%
0% 0
User Onboarding And Engagement
Customer Experience Management
User Engagement
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Planhat and WalkMe

Planhat Reviews

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WalkMe Reviews

8 Best Usetiful Alternatives and Competitors That Are More Professional
WalkMe doesn’t have public pricing, but most of its users agree on pricing plans that vastly change in the 5-figure range. The average pricing for the small teams seems to be around $10,000/year, but since WalkMe is an enterprise solution that specializes as a DAP for large organizations, you might have to multiply the alleged numbers.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Having provided a high-level overview of WalkMe and its potential benefits, we should also put the spotlight on a few areas where WalkMe might not hit a perfect ten. After all, having the full picture will help you feel more confident about whether it's the right fit for you or if it's time to size up the other contenders in the ring. Let's dig deeper and see what other...
Source: helpjuice.com
10 Best Hotjar Alternatives You Should Use
WalkMe” has long been a highly rated web analytics platform. What makes it a great substitute for Hotjar is the ability to offer a comprehensive solution. So, whether you want to have better insights or the advanced tools to keep an eye on every activity performed by a visitor, it can live up to your expectations with aplomb.
Source: beebom.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
WalkMe is an on-premise solution, so you have to install it before using it. This can become a little bit messy, since installing WalkMe inside your system requires a lot of technical knowledge. You need to put a lot of effort just to get started with WalkMe.
Source: userpilot.com
Appcues Alternatives and Competitors
WalkMe is pricey (allegedly their pricing packages can range from $9-50k) and requires a lot of technical knowledge especially for the installation of the product since it’s an on-premise solution. But they became a pioneer in product walkthroughs, offering great walkthroughs (rules-based, etc), and have in-depth analytics and trusted among large enterprises.

What are some alternatives?

When comparing Planhat and WalkMe, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Totango - Totango is a Customer Success Software Platform

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Gainsight - Customer Success for the New Enterprise

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.