Planhat VS Apple Business Chat

Planhat

Customer success has changed. Meet the modern Customer Platform!

Apple Business Chat

New way for businesses to connect with customers directly

Landing page //
2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Landing page //
2022-04-21

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Apple Business Chat videos

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Apple Business Chat Demo (1-800-Flowers)

Category Popularity

0-100% (relative to Planhat and Apple Business Chat)

Planhat

Apple Business Chat

Customer Success

100 100%

Customer Success

0% 0

Android

0 0%

Android

100% 100

Customer Experience Management

100 100%

Customer Experience Management

0% 0

Social & Communications

0 0%

Social & Communications

100% 100

User comments

Share your experience with using Planhat and Apple Business Chat. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Apple Business Chat seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

Apple Business Chat mentions (4)

EU will require Apple to open up iMessage
Apple has APIs for iMessage: https://register.apple.com/messages You can even build a REST endpoint for Apple to invoke when your business receives a message from a user: https://register.apple.com/resources/messages/msp-rest-api/messages-received#incoming-messages Where's the playing dirty and undermining businesses part? - Source: Hacker News / about 1 year ago
EU will require Apple to open up iMessage
No, we're not talking about messaging apps in my comment tree. We're explicitly (without your dishonest "rather") talking about the design of OSes in consumer-facing hardware, and whether or not a messaging app comes with that is moot. Discussing hypothetical OSes matters, and always when it comes to regulation, because you don't want to recklessly regulate new entrants out of the market. Or do you just... - Source: Hacker News / about 1 year ago
Apple Notifications "Verified"
iMessage for Business. https://register.apple.com/messages. Source: over 1 year ago
"I don't hear our users asking that we put a lot of energy" into RCS, says Tim Cook in response to a question at Code. "I would love to convert you to an iPhone." — "I can't send my mom certain videos," says the questioner. — "Buy your mom an iPhone," says Tim
Because Apple already opened the messages gateway with Apple Business Register, it’s now possible to be a verified sender (over messages). Here. Source: over 1 year ago