Malcolm App's answer:

The product is more powerful

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Malcolm App's answer:

• Petplan
• Outernet
• Centtrip
• Freemarket

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Malcolm App's answer:

• Laravel
• PHP
• Javascript
• Elasticsearch