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Pivotal Tracker VS Jira Service Desk

Compare Pivotal Tracker VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pivotal Tracker logo Pivotal Tracker

Pivotal Tracker: The awesome, lightweight, agile project management tool for software teams. Get your 30-day Free Trial started today!

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Pivotal Tracker Landing page
    Landing page //
    2023-04-07
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Pivotal Tracker videos

+ Add

Introduction to the Concepts of Pivotal Tracker

More videos:

  • Review - Pivotal Tracker 1: A cheap activity tracker you will actually want to wear
  • Review - Pivotal Tracker 1 Pivotal Living Fitness Band Review Pros and Cons

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Pivotal Tracker and Jira Service Desk)

Pivotal Tracker

Jira Service Desk

Project Management
61 61%
Project Management
39% 39
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Work Management
100 100%
Work Management
0% 0

User comments

Share your experience with using Pivotal Tracker and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pivotal Tracker and Jira Service Desk

Pivotal Tracker Reviews

20 Employee Monitoring Software [2022 Updated List]
Pivotal Tracker – This employee computer monitoring software also serves as a visual guide for tracking a project’s progress.
Source: traqq.com
35+ Of The Best CI/CD Tools: Organized By Category
Pivotal Tracker is an Agile management tool that has been around since 1989. Once again, it proves that some of Agile’s concepts still translate very well to CI/CD methodology. While the user interface may feel a little simplistic and outdated, Pivotal Tracker has the functionality to compete with the best of them.
Source: www.cloudzero.com
12 Best JIRA Alternatives in 2019
Pivotal Tracker is agile project management tool. This tool fosters collaboration in software development teams. It is one of the best Jira Alternatives which provides a shared view of team priorities to analyze progress.
Source: www.guru99.com
5 Free Jira Alternatives That Are Just as Good
PivotalTracker isn’t a Jira clone, but it’s the closest thing to that compared to the other Jira alternatives on this list. PivotalTracker offers boards, projects, and tasks, but it begins the organization process by asking users to create “stories.” This might be a question about what users want on a website or maybe a task that needs completing by a certain deadline....
Source: www.codeinwp.com
Blossom compared to Pivotal Tracker
Why choose Blossom? Reasons why Pivotal Tracker Users chose the intelligent Kanban Board. Continuous Delivery Learn more about going beyong time-boxed release cycles
Source: www.blossom.co

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Pivotal Tracker and Jira Service Desk, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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