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Pingboard VS Five9

Compare Pingboard VS Five9 and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pingboard logo Pingboard

Pingboard is the employee experience suite for growing companies that put their people first.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Pingboard Landing page
    Landing page //
    2023-08-18

From one platform, automate your onboarding experience, build a beautiful org chart, create employee profiles, play games to connect with coworkers, foster better one-on-one meetings, celebrate great work with peer recognition, and uncover ways to deliver a better employee experience with surveys.

  • Five9 Landing page
    Landing page //
    2023-05-12

Pingboard

Website
pingboard.com
Pricing URL
Official Pingboard Pricing
$ Details
paid Free Trial $149.0 / Monthly (Basic Plan, 20 Users)
Platforms
Web Android iOS
Release Date
2013 July
Edit details

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Pingboard features and specs

  • Interactive Org Chart: Yes
  • Employee Directory & Profiles: Yes
  • Employee Onboarding Checklists: Yes
  • Mobile App: Yes
  • HRIS data sync integrations: Yes
  • Gamification: Yes
  • Printable org charts: Yes
  • Dotted line reporting: Yes
  • Shared roles: Yes
  • Workforce Planning: Yes
  • Out of Office Tracking: Yes
  • Employee Surveys: Yes
  • Peer Recognition: Yes
  • 1:1 Meeting Management: Yes
  • Slack Integration: Yes
  • Teams Integration: Yes

Five9 features and specs

No features have been listed yet.

Pingboard videos

+ Add

Pingboard Overview (2023)

More videos:

  • Review - Pingboard Customer Testimonial
  • Tutorial - Pingboard Tutorial

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Pingboard and Five9)

Pingboard

Five9

Diagrams
100 100%
Diagrams
0% 0
Communication
0 0%
Communication
100% 100
HR
100 100%
HR
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

Questions and Answers

As answered by people managing Pingboard and Five9.

How would you describe your primary audience?

Pingboard's answer

Pingboard is used by professionals in the Human Resources and People Operations departments. Companies have a remote or distributed work environment tend to find the most value from Pingboard. Additionally, companies that use Pingboard or those that want an easier way to see who is who and who does what within their org, help their employees connect with each other, or want to increase employee engagement.

Who are some of the biggest customers of your product?

Pingboard's answer

  • Demandbase
  • Duolingo
  • SproutSocial
  • Brivo
  • Clear

Why should a person choose your product over its competitors?

Pingboard's answer

Pingboard is the only org chart solution that is fully customizable AND connects to features for employee engagement such as surveys, peer recognition, onboarding checklists and more.

User comments

Share your experience with using Pingboard and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pingboard and Five9

Pingboard Reviews

We have no reviews of Pingboard yet.
Be the first one to post

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Pingboard should be more popular than Five9. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pingboard mentions (2)

  • Visual Org Chart based on Users
    I'm looking for a solution that will provide a visual of my company's org chart using the User object and the Manager field on that object. I'm looking for something comparable to Pingboard but in Salesforce. Source: about 2 years ago
  • Designing Keyboard Accessibility for Complex React Experiences
    Last week was my last week at Pingboard as a UX designer and engineer. I still believe the product includes the world's best org chart solution. Using a mouse, you can quickly drag-and-drop any org structure and employee data stays synced with your other tools. The most impressive aspect is how the org chart is alive. Employees can explore the org chart on their own and even make it available to the public. - Source: dev.to / about 3 years ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Pingboard and Five9, you can also consider the following products

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Organimi - It's more than an org chart.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Visio - Simplify and communicate complex information using data-linked diagrams.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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