Software Alternatives & Reviews

Pingboard VS Aircall

Compare Pingboard VS Aircall and see what are their differences

Pingboard logo Pingboard

Pingboard is the employee experience suite for growing companies that put their people first.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Pingboard Landing page
    Landing page //
    2023-08-18

From one platform, automate your onboarding experience, build a beautiful org chart, create employee profiles, play games to connect with coworkers, foster better one-on-one meetings, celebrate great work with peer recognition, and uncover ways to deliver a better employee experience with surveys.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Pingboard features and specs

  • Interactive Org Chart: Yes
  • Employee Directory & Profiles: Yes
  • Employee Onboarding Checklists: Yes
  • Mobile App: Yes
  • HRIS data sync integrations: Yes
  • Gamification: Yes
  • Printable org charts: Yes
  • Dotted line reporting: Yes
  • Shared roles: Yes
  • Workforce Planning: Yes
  • Out of Office Tracking: Yes
  • Employee Surveys: Yes
  • Peer Recognition: Yes
  • 1:1 Meeting Management: Yes
  • Slack Integration: Yes
  • Teams Integration: Yes

Aircall features and specs

No features have been listed yet.

Pingboard videos

Pingboard Overview (2023)

More videos:

  • Review - Pingboard Customer Testimonial
  • Tutorial - Pingboard Tutorial

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Pingboard and Aircall)
Diagrams
100 100%
0% 0
Communication
0 0%
100% 100
HR
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

Questions and Answers

As answered by people managing Pingboard and Aircall.

How would you describe your primary audience?

Pingboard's answer

Pingboard is used by professionals in the Human Resources and People Operations departments. Companies have a remote or distributed work environment tend to find the most value from Pingboard. Additionally, companies that use Pingboard or those that want an easier way to see who is who and who does what within their org, help their employees connect with each other, or want to increase employee engagement.

Who are some of the biggest customers of your product?

Pingboard's answer

  • Demandbase
  • Duolingo
  • SproutSocial
  • Brivo
  • Clear

Why should a person choose your product over its competitors?

Pingboard's answer

Pingboard is the only org chart solution that is fully customizable AND connects to features for employee engagement such as surveys, peer recognition, onboarding checklists and more.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pingboard and Aircall

Pingboard Reviews

We have no reviews of Pingboard yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall should be more popular than Pingboard. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pingboard mentions (2)

  • Visual Org Chart based on Users
    I'm looking for a solution that will provide a visual of my company's org chart using the User object and the Manager field on that object. I'm looking for something comparable to Pingboard but in Salesforce. Source: about 2 years ago
  • Designing Keyboard Accessibility for Complex React Experiences
    Last week was my last week at Pingboard as a UX designer and engineer. I still believe the product includes the world's best org chart solution. Using a mouse, you can quickly drag-and-drop any org structure and employee data stays synced with your other tools. The most impressive aspect is how the org chart is alive. Employees can explore the org chart on their own and even make it available to the public. - Source: dev.to / almost 3 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Pingboard and Aircall, you can also consider the following products

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Visio - Simplify and communicate complex information using data-linked diagrams.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Organimi - It's more than an org chart.

CloudTalk - Work locally, grow globally