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PIMS Dialer Software VS Alphachat.ai

Compare PIMS Dialer Software VS Alphachat.ai and see what are their differences

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PIMS Dialer Software logo PIMS Dialer Software

PIMS Dialer Software

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • PIMS Dialer Software Landing page
    Landing page //
    2022-10-23
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to PIMS Dialer Software and Alphachat.ai)

PIMS Dialer Software

Alphachat.ai

Call Center Software
100 100%
Call Center Software
0% 0
Tool
0 0%
Tool
100% 100
Call Management
100 100%
Call Management
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PIMS Dialer Software and Alphachat.ai

PIMS Dialer Software Reviews

Best Call Center Software: The Complete List (2020 Update)
PIMS Dialer Software uses an algorithm that is designed to only deliver live calls to your agents. Additionally, it helps you automate mass communications, saving your firm time. The pricing is affordable and the technology is strong.
Source: biz30.timedoctor.com

Alphachat.ai Reviews

We have no reviews of Alphachat.ai yet.
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What are some alternatives?

When comparing PIMS Dialer Software and Alphachat.ai, you can also consider the following products

Call2Kitchen.net - The best call center for restaurants

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Spitfire - Spitfire is a powerful software platform for construction firms and capital organizations. The software provides tools for project management, but it also offers project accounting tools that help firms keep projects on budget.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

CallShaper - Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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