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Pims Auto Dialer VS GoDesk

Compare Pims Auto Dialer VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Pims Auto Dialer logo Pims Auto Dialer

Pims Auto Dialer is a web based call center suite with inbound, outbound and broadcast dialing functions that can send custom text and emails based on call dispositions made by agents, works on Windows, Mac or Linux.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Pims Auto Dialer Landing page
    Landing page //
    2018-10-14
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Pims Auto Dialer

Website
dial.pimsware.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Pims Auto Dialer features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Pims Auto Dialer and GoDesk)

Pims Auto Dialer

GoDesk

Communication
100 100%
Communication
0% 0
Customer Support
3 3%
Customer Support
97% 97
Call Center Software
100 100%
Call Center Software
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Pims Auto Dialer and GoDesk, you can also consider the following products

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Smart Queue by AVOXI - Virtual contact center software

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Magnetic North - Cloud contact center & PBX

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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