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PICS VS NICE inContact

Compare PICS VS NICE inContact and see what are their differences

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PICS logo PICS

Integrated business process automation platform

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • PICS Landing page
    Landing page //
    2023-09-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

PICS videos

+ Add

FUNNY WWE Figure Pics Review! Hilarious Mattel Wrestling Figure Poses and MORE!

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to PICS and NICE inContact)

PICS

NICE inContact

Sales Operations Management
100 100%
Sales Operations Management
0% 0
Communication
0 0%
Communication
100% 100
Sales
100 100%
Sales
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using PICS and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PICS and NICE inContact

PICS Reviews

We have no reviews of PICS yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, PICS seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PICS mentions (1)

  • Nintendo Switch Lite Box
    I just checked the front page of r/gaming and can't differentiate from r/pics. Source: almost 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing PICS and NICE inContact, you can also consider the following products

RepZio - Sales Rep Software & eCommerce Platform

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

InfoFlo - The most affordable CRM software on the market at a one-time cost with free upgrades for life.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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