Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
Based on our record, Pickle App for Slack should be more popular than Helpy.io. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out Pickle. It'd be free for what you're doing. Source: over 2 years ago
Maybe Pickle does what you're looking for? Create a task with a slash command, it picks someone from a channel/group/list of users you choose, and it asks them to accept the task or pass it to the next person. Source: over 2 years ago
Will do. Here it is in the meantime: https://pickle.bigbunny.io/. Source: over 2 years ago
My Python goals this week are all for my user rotation Slack bot:. Source: almost 3 years ago
The project is built with Flask, SQLAlchemy, and Celery for async stuff. Here's the project (Pickle). Source: almost 3 years ago
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
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