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Picflow VS HelpScout

Compare Picflow VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Picflow logo Picflow

Online gallery and proofing platform for creative professionals.
Visit Website

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Picflow Image Reviewer
    Image Reviewer //
    2024-01-17
  • Picflow Gallery Designer
    Gallery Designer //
    2024-01-17
  • Picflow Workflow Catalog
    Workflow Catalog //
    2024-01-17
  • Picflow Picflow Website
    Picflow Website //
    2024-01-17

The modern online gallery and collaboration platform for creative professionals. Boost your workflow.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Picflow

Website
picflow.com
Pricing URL
Official Picflow Pricing
$ Details
freemium $8.0 / Monthly
Platforms
Browser Google Chrome Safari Edge Firefox Windows iOS iPhone Android
Release Date
2022 January
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Picflow videos

+ Add

Picflow Demo

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Picflow and HelpScout)

Picflow

HelpScout

Photography
100 100%
Photography
0% 0
Customer Support
0 0%
Customer Support
100% 100
File Sharing
100 100%
File Sharing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Picflow and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Picflow and HelpScout

Picflow Reviews

  1. Best service for photographers!

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than Picflow. We know about 2 links to it since March 2021 and only 2 links to Picflow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Picflow mentions (2)

  • Client photo delivery websites that allow updating images before digital delivery
    If you want something more specific for client proofing, Picflow is AWESOME for this. It allows clients to draw and comment on photos to more specifically show you want they want fixed. IMO this probably better for commercial clients - I wouldn't want to make my wedding clients do all that extra work. Source: almost 1 year ago
  • Free Client Proofing Sites
    I've been trying out the free plan from https://picflow.com/ for the last little while and it seems to be working well. Only complaint so far is it can be a little slow to load at times. Source: about 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Picflow and HelpScout, you can also consider the following products

SmugMug - SmugMug is a platform that allows amateurs and professional photographers to host their pictures and create a virtual gallery for promoting and selling their work.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Format - Online portfolio platform for creatives; photographers, designers, artists and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pixieset - Beautiful photo galleries for photographers and their clients.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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