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Phone2Action VS Salesforce Service Cloud

Compare Phone2Action VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Phone2Action logo Phone2Action

Digital grassroots advocacy tool for public policy campaigns

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Phone2Action Landing page
    Landing page //
    2023-10-08
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Phone2Action videos

+ Add

Phone2Action Platform Overview

More videos:

  • Review - Phone2Action Year in Review
  • Review - Phone2Action Product Overview

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Phone2Action and Salesforce Service Cloud)

Phone2Action

Salesforce Service Cloud

Marketing Platform
100 100%
Marketing Platform
0% 0
Help Desk
0 0%
Help Desk
100% 100
Advocate Marketing
100 100%
Advocate Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Phone2Action and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phone2Action and Salesforce Service Cloud

Phone2Action Reviews

We have no reviews of Phone2Action yet.
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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Phone2Action seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phone2Action mentions (1)

  • Coinbase created a page that automatically generates an email to send to your senator to vote YES on the Wyden-Lummis-Toomey amendment and NO on the Warner-Portman amendment
    It's https://phone2action.com/ and it's legit as a few others have mentioned. Contact your senators! Source: over 2 years ago

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Phone2Action and Salesforce Service Cloud, you can also consider the following products

Socxo - SOCXO helps enterprises harness the power of your employee's social reach to boost brand awareness, help recruit employees and generate organic leads.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EveryAction - EveryAction is a nonprofit CRM for fundraising, advocacy, and donor management.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PartnerStack - GrowSumo helps growing companies increase sales, signups, and leads through partnerships Whether you're starting fresh, migrating a partner program, or ready for hyper-growth - we're ready, are you?

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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