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Phone.com VS Freshservice

Compare Phone.com VS Freshservice and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Phone.com logo Phone.com

VOIP Business Phone Service + Virtual PBX

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Phone.com Landing page
    Landing page //
    2023-09-14
  • Freshservice Homepage
    Homepage //
    2024-05-06

Phone.com videos

+ Add

Google Voice vs Grasshopper vs RingCentral vs Phone.com (in 2020)

More videos:

  • Review - Phone.com review
  • Review - Phone.com Review - GetVoIP.com

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Phone.com and Freshservice)

Phone.com

Freshservice

VoIP
100 100%
VoIP
0% 0
Project Management
0 0%
Project Management
100% 100
Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Phone.com and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phone.com and Freshservice

Phone.com Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
Phone.com is the best business phone service for small businesses. It comes with a call routing service, call forwarding, fax, caller ID, multi-line (conference) calling, and more. Phone.com has both app-based and web-based panels to manage calls online.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Hosted PBX replaces your current phone company, routes calls through a router, and most likely uses IP phones Minimizes OPEX and results in major CAPEX savings. It is a professional enterprise-grade phone system that suits businesses of all sizes. It offers enterprise-grade features such as call forwarding, unified messaging (voicemail to email), call hold, find me/follow...
Source: www.geckoandfly.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Phone.com seems to be a lot more popular than Freshservice. While we know about 33 links to Phone.com, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phone.com mentions (33)

  • How to afford cost of living?
    Go to https://phone.com and type "help me write my CV. I am ..." and fill in the gaps. The use that too full in the CV. Source: about 1 year ago
  • Advice Needed: 4 Different businesses and need 4 Different Numbers on One Phone
    If possible I'd rather be charged per minute for using the service instead of paying a set monthly fee, since the services that I've found like phone.com are pricey for us since we are brand new and dont expect a lot of calls in the beginning. Source: over 1 year ago
  • Speed dials erasing daily polycom VVX400
    The config gets updated nightly, you need to make the changes thru the phone.com portal if that is a supported feature. Source: over 1 year ago
  • Reminder Call System that works with Zoho One/CRM
    We don't mind paying for an additional system but we'd like it to link or sync with Zoho CRM. We use phone.com for calls so bonus points if there's a secret way to do it with that. :D. Source: over 1 year ago
  • Please join
    It just said http//gartic phone.com anyways if your still here send me another link. Source: over 1 year ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Phone.com and Freshservice, you can also consider the following products

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Basecamp - A simple and elegant project management system.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Redmine - Flexible project management web application

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