Software Alternatives, Accelerators & Startups

Pendo VS Trustpilot

Compare Pendo VS Trustpilot and see what are their differences

Pendo logo Pendo

Pendo helps product teams understand and guide users to create product experiences that customers love.

Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.
  • Pendo Landing page
    Landing page //
    2023-10-02
  • Trustpilot Landing page
    Landing page //
    2022-10-22

Pendo

Website
pendo.io
Pricing URL
-
Release Date
2013 January
Startup details
Country
United States
City
Raleigh
Founder(s)
Eric Boduch
Employees
500 - 999

Trustpilot

Release Date
-
Startup details
Country
Denmark
City
Copenhagen
Employees
500 - 999

Pendo videos

Pendo Bootcamp

More videos:

  • Review - Pendo Pad Review
  • Review - Creating a Walkthrough in Pendo

Trustpilot videos

Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

Category Popularity

0-100% (relative to Pendo and Trustpilot)
Analytics
100 100%
0% 0
Product Reviews
0 0%
100% 100
Web Analytics
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Pendo and Trustpilot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pendo and Trustpilot

Pendo Reviews

15 best user onboarding software you need to try in 2023
Pendo.io is designed to reduce the time taken to onboard new users, and 82% of customers have seen a minimum of 10% reduction in time and effort since implementing it. Guided tours can be built with sophisticated segmentation allowing you to drive users quickly to features they’ll love.
The 7 Best WalkMe Alternatives in 2023
Pendo is a comprehensive product experience solution that offers in-app guidance, robust user analytics, and personalized onboarding. With its focus on user insights and feedback collection,
Source: helpjuice.com
Find the Best Mixpanel Alternatives for Your Product Team
If you’re looking for the ability to really dig into customer data and compare different groups of users, Pendo falls short. For example, while you can view retention graphs and conversion funnels, you can’t segment those graphs by individual behaviors, which makes it difficult to see if drop-off at a certain point in the funnel correlates with other behavior, or to compare...
Source: heap.io
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com

Trustpilot Reviews

Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews – both...
Source: mopinion.com
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilot’s plans begin at $299 per month, which is payable annually.
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. It’s one of the better-known review generation...
Compare 31 of the Best Online Reputation Management Software Services
For this reason, Trustpilot has become a go-to consumer resource for online reputation management services. Trustpilot offers free and paid services. Any company can use Trustpilot for free and invite their customers to review them.

Social recommendations and mentions

Based on our record, Trustpilot seems to be a lot more popular than Pendo. While we know about 68 links to Trustpilot, we've tracked only 1 mention of Pendo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pendo mentions (1)

  • Recommendations for best product analytics tools?
    Just to clarify - are you looking for something that will gather platform usage data for later analysis, or you have a dataset and want to know how to analyze it? If it's the former - give Pendo a look. My company doesn't use it (because we're 100% on-prem software, so in-product telemetry isn't a thing for us) but I know of companies who are using and loving Pendo for gathering metrics. It's supposed to be the... Source: about 1 year ago

Trustpilot mentions (68)

  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: 6 months ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: 8 months ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: 10 months ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: 11 months ago
  • Which websites should we post bad review about Kiwi.com?
    So far I've left a bad review on trustpilot.com and Google Play https://play.google.com/store/apps/details?id=com.skypicker.main&hl=en&gl=US . Source: 11 months ago
View more

What are some alternatives?

When comparing Pendo and Trustpilot, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Heap - Analytics for web and iOS. Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently