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Pendo VS Smg360

Compare Pendo VS Smg360 and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pendo logo Pendo

Pendo helps product teams understand and guide users to create product experiences that customers love.

Smg360 logo Smg360

Smg360 is a customer experience management software that improves the customer experience.
  • Pendo Landing page
    Landing page //
    2023-10-02
  • Smg360 Landing page
    Landing page //
    2023-10-01

Pendo

Website
pendo.io
Release Date
2013 January
Startup details
Country
United States
State
North Carolina
City
Raleigh
Founder(s)
Eric Boduch
Employees
500 - 999
Edit details

Smg360

Website
smg.com
Release Date
-
Edit details

Pendo videos

+ Add

Pendo Bootcamp

More videos:

  • Review - Pendo Pad Review
  • Review - Creating a Walkthrough in Pendo

Smg360 videos

+ Add

Pair Your Phone with SMG360

More videos:

  • Tutorial - How to Download SMG360 to your Phone

Category Popularity

0-100% (relative to Pendo and Smg360)

Pendo

Smg360

Analytics
100 100%
Analytics
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Web Analytics
100 100%
Web Analytics
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Pendo and Smg360. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pendo and Smg360

Pendo Reviews

15 best user onboarding software you need to try in 2023
Pendo.io is designed to reduce the time taken to onboard new users, and 82% of customers have seen a minimum of 10% reduction in time and effort since implementing it. Guided tours can be built with sophisticated segmentation allowing you to drive users quickly to features they’ll love.
Source: www.marketermilk.com
The 7 Best WalkMe Alternatives in 2023
Pendo is a comprehensive product experience solution that offers in-app guidance, robust user analytics, and personalized onboarding. With its focus on user insights and feedback collection,
Source: helpjuice.com
Find the Best Mixpanel Alternatives for Your Product Team
If you’re looking for the ability to really dig into customer data and compare different groups of users, Pendo falls short. For example, while you can view retention graphs and conversion funnels, you can’t segment those graphs by individual behaviors, which makes it difficult to see if drop-off at a certain point in the funnel correlates with other behavior, or to compare...
Source: heap.io
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com

Smg360 Reviews

We have no reviews of Smg360 yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Pendo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pendo mentions (1)

  • Recommendations for best product analytics tools?
    Just to clarify - are you looking for something that will gather platform usage data for later analysis, or you have a dataset and want to know how to analyze it? If it's the former - give Pendo a look. My company doesn't use it (because we're 100% on-prem software, so in-product telemetry isn't a thing for us) but I know of companies who are using and loving Pendo for gathering metrics. It's supposed to be the... Source: about 1 year ago

Smg360 mentions (0)

We have not tracked any mentions of Smg360 yet. Tracking of Smg360 recommendations started around Mar 2022.

What are some alternatives?

When comparing Pendo and Smg360, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Heap - Analytics for web and iOS. Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more.

Amity - Amity's Customer Relationship Hub simplifies customer success management.

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