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Pendo VS Custellence

Compare Pendo VS Custellence and see what are their differences

Walls.io
Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall. featured
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Pendo logo Pendo

Pendo helps product teams understand and guide users to create product experiences that customers love.

Custellence logo Custellence

Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
  • Pendo Landing page
    Landing page //
    2023-10-02
  • Custellence Landing page
    Landing page //
    2022-03-19

Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.

Pendo

Website
pendo.io
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Custellence

Website
custellence.com
Pricing URL
Official Custellence Pricing
$ Details
freemium $30.0 / Monthly (Professional Plan, per seat pricing)
Platforms
Browser Google Chrome
Edit details

Pendo videos

+ Add

Pendo Bootcamp

More videos:

  • Review - Pendo Pad Review
  • Review - Creating a Walkthrough in Pendo

Custellence videos

+ Add

Custellence Review - The Basics - Part 1

More videos:

  • Review - Custellence Review - Advanced Features - Part 2
  • Review - Custellence Customer experience excellence in the making!

Category Popularity

0-100% (relative to Pendo and Custellence)

Pendo

Custellence

Analytics
100 100%
Analytics
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100
Web Analytics
100 100%
Web Analytics
0% 0
Customer Journey
0 0%
Customer Journey
100% 100

User comments

Share your experience with using Pendo and Custellence. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pendo and Custellence

Pendo Reviews

15 best user onboarding software you need to try in 2023
Pendo.io is designed to reduce the time taken to onboard new users, and 82% of customers have seen a minimum of 10% reduction in time and effort since implementing it. Guided tours can be built with sophisticated segmentation allowing you to drive users quickly to features they’ll love.
Source: www.marketermilk.com
The 7 Best WalkMe Alternatives in 2023
Pendo is a comprehensive product experience solution that offers in-app guidance, robust user analytics, and personalized onboarding. With its focus on user insights and feedback collection,
Source: helpjuice.com
Find the Best Mixpanel Alternatives for Your Product Team
If you’re looking for the ability to really dig into customer data and compare different groups of users, Pendo falls short. For example, while you can view retention graphs and conversion funnels, you can’t segment those graphs by individual behaviors, which makes it difficult to see if drop-off at a certain point in the funnel correlates with other behavior, or to compare...
Source: heap.io
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com

Custellence Reviews

We have no reviews of Custellence yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Pendo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pendo mentions (1)

  • Recommendations for best product analytics tools?
    Just to clarify - are you looking for something that will gather platform usage data for later analysis, or you have a dataset and want to know how to analyze it? If it's the former - give Pendo a look. My company doesn't use it (because we're 100% on-prem software, so in-product telemetry isn't a thing for us) but I know of companies who are using and loving Pendo for gathering metrics. It's supposed to be the... Source: about 1 year ago

Custellence mentions (0)

We have not tracked any mentions of Custellence yet. Tracking of Custellence recommendations started around Mar 2021.

What are some alternatives?

When comparing Pendo and Custellence, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Uxpressia - Create customer journey maps, personas & impact maps online

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

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