Software Alternatives, Accelerators & Startups

Pendo VS ChurnKey

Compare Pendo VS ChurnKey and see what are their differences

Pendo logo Pendo

Pendo helps product teams understand and guide users to create product experiences that customers love.

ChurnKey logo ChurnKey

The only platform that fixes every type of churn for you.
  • Pendo Landing page
    Landing page //
    2023-10-02
  • ChurnKey Landing page
    Landing page //
    2023-02-19

Supercharge all aspects of customer retention, optimize your company’s growth. Keep more customers with personalized cancel flows, recover failed payments, and inform customer-driven product development.

Pendo

Website
pendo.io
Pricing URL
-
$ Details
-
Release Date
2013 January
Startup details
Country
United States
City
Raleigh
Founder(s)
Eric Boduch
Employees
500 - 999

Pendo features and specs

No features have been listed yet.

ChurnKey features and specs

  • Cancel Flows: Yes
  • Failed Payment Recovery: Yes
  • Churn Prediction: Yes
  • A/B Testing: Yes
  • Segmentation: Yes
  • Session Recording: Yes
  • Revenue Recognition: Yes
  • Customer Feedback: Yes

Pendo videos

Pendo Bootcamp

More videos:

  • Review - Pendo Pad Review
  • Review - Creating a Walkthrough in Pendo

ChurnKey videos

#23 Ways to reduce SaaS customer churn | Baird Hall - Co-founder at Churnkey

Category Popularity

0-100% (relative to Pendo and ChurnKey)
Analytics
100 100%
0% 0
Customer Retention
0 0%
100% 100
Web Analytics
100 100%
0% 0
Customer Success
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pendo and ChurnKey

Pendo Reviews

15 best user onboarding software you need to try in 2023
Pendo.io is designed to reduce the time taken to onboard new users, and 82% of customers have seen a minimum of 10% reduction in time and effort since implementing it. Guided tours can be built with sophisticated segmentation allowing you to drive users quickly to features they’ll love.
The 7 Best WalkMe Alternatives in 2023
Pendo is a comprehensive product experience solution that offers in-app guidance, robust user analytics, and personalized onboarding. With its focus on user insights and feedback collection,
Source: helpjuice.com
Find the Best Mixpanel Alternatives for Your Product Team
If you’re looking for the ability to really dig into customer data and compare different groups of users, Pendo falls short. For example, while you can view retention graphs and conversion funnels, you can’t segment those graphs by individual behaviors, which makes it difficult to see if drop-off at a certain point in the funnel correlates with other behavior, or to compare...
Source: heap.io
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com

ChurnKey Reviews

We have no reviews of ChurnKey yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ChurnKey should be more popular than Pendo. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pendo mentions (1)

  • Recommendations for best product analytics tools?
    Just to clarify - are you looking for something that will gather platform usage data for later analysis, or you have a dataset and want to know how to analyze it? If it's the former - give Pendo a look. My company doesn't use it (because we're 100% on-prem software, so in-product telemetry isn't a thing for us) but I know of companies who are using and loving Pendo for gathering metrics. It's supposed to be the... Source: about 1 year ago

ChurnKey mentions (5)

What are some alternatives?

When comparing Pendo and ChurnKey, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Raaft - Reduce SaaS churn

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

ProsperStack - Subscriber retention done right.

Heap - Analytics for web and iOS. Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more.

Echurn - Discover effective tool to reduce churn and boost customer retention. Actionable software to keep your customers satisfied and loyal to your SAAS