Software Alternatives & Reviews

Pega VS ServiceNow

Compare Pega VS ServiceNow and see what are their differences

Pega logo Pega

Pega provides business process and customer relationship management solutions for organizations.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Pega Landing page
    Landing page //
    2023-03-24
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Pega videos

PEGA - Xe Đạp Điện PEGA Cap A9

More videos:

  • Review - ĐÁNH GIÁ XE MÁY ĐIỆN PEGA NEWTECH
  • Review - Sau Khi Trãi Nghiệm Thực Tế Xe Điện Pega eSH Tại TP HCM Khách Hàng Nói Gì | Hưng NK Vlogs

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Pega and ServiceNow)
Project Management
25 25%
75% 75
Help Desk
0 0%
100% 100
BPM
100 100%
0% 0
Automation
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pega and ServiceNow

Pega Reviews

We have no reviews of Pega yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow should be more popular than Pega. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pega mentions (1)

  • PegaSystem scam
    Pegasystems is an actual company that has been around for many years. Their website is pega.com and they have a bunch of remote worker positions listed on their website. Source: about 2 years ago

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Pega and ServiceNow, you can also consider the following products

Camunda - The Universal Process Orchestrator

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

jBPM - jBPM is a flexible Business Process Management (BPM) Suite.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.