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Pega VS Jira Service Desk

Compare Pega VS Jira Service Desk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pega logo Pega

Pega provides business process and customer relationship management solutions for organizations.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Pega Landing page
    Landing page //
    2023-03-24
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Pega videos

+ Add

PEGA - Xe Đạp Điện PEGA Cap A9

More videos:

  • Review - ĐÁNH GIÁ XE MÁY ĐIỆN PEGA NEWTECH
  • Review - Sau Khi Trãi Nghiệm Thực Tế Xe Điện Pega eSH Tại TP HCM Khách Hàng Nói Gì | Hưng NK Vlogs

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Pega and Jira Service Desk)

Pega

Jira Service Desk

Project Management
24 24%
Project Management
76% 76
Help Desk
0 0%
Help Desk
100% 100
BPM
100 100%
BPM
0% 0
Automation
100 100%
Automation
0% 0

User comments

Share your experience with using Pega and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pega and Jira Service Desk

Pega Reviews

We have no reviews of Pega yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Pega seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pega mentions (1)

  • PegaSystem scam
    Pegasystems is an actual company that has been around for many years. Their website is pega.com and they have a bunch of remote worker positions listed on their website. Source: about 2 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Pega and Jira Service Desk, you can also consider the following products

Camunda - The Universal Process Orchestrator

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

jBPM - jBPM is a flexible Business Process Management (BPM) Suite.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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