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pChat VS NICE inContact

Compare pChat VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

pChat logo pChat

Free online chat rooms. Create your own chat room, earn karma and direct message.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • pChat Landing page
    Landing page //
    2023-05-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

pChat videos

No pChat videos yet. You could help us improve this page by suggesting one.

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to pChat and NICE inContact)

pChat

NICE inContact

Video Chat
100 100%
Video Chat
0% 0
Communication
2 2%
Communication
98% 98
Live Chat
100 100%
Live Chat
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare pChat and NICE inContact

pChat Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing pChat and NICE inContact, you can also consider the following products

Unsee - The ability to open a chat session and message then delete it from history forever just like tlk.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Meet in Chat - Meet new people. Have fun sharing photos.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Tlk - A simple web chat

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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