parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Sendcloud - The all-in-one shipping platform for e-commerce
HandBrake - HandBrake allows users to easily convert video files into a wide variety of different formats.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Format Factory - Format Factory is software that allows the user to convert media into various file formats. The software is a product of PC Free Time, a Chinese software development company. Read more about Format Factory.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
4k Video Downloader - 4K Video Downloader is a software program that helps people download video files from sites such as Facebook, YouTube and Dailymotion.