parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Sendcloud - The all-in-one shipping platform for e-commerce
SPS Commerce Analytics - SPS Commerce Analytics helps transform messy item and sales data into insights to help meet consumer demand and boost profit.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
VenueOps - Other Retail
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
ShopperMX - InContext is the global leader in scalable web-based virtual reality solutions for retail, dedicated to optimizing the in-store shopper experience.