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Parakeet VS PlayVox

Compare Parakeet VS PlayVox and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Parakeet logo Parakeet

Cloud-based phone system with mobile app, designed for teams

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Parakeet Landing page
    Landing page //
    2023-09-21
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Parakeet videos

+ Add

Budgie Parakeet, The Best Pet Reptile?

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Parakeet and PlayVox)

Parakeet

PlayVox

Customer Support
100 100%
Customer Support
0% 0
Communication
11 11%
Communication
89% 89
Work Management
0 0%
Work Management
100% 100
Help Desk
100 100%
Help Desk
0% 0

User comments

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What are some alternatives?

When comparing Parakeet and PlayVox, you can also consider the following products

KronoDesk - KronoDesk is a web-based help desk solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SpiceCSM - Integration Platform as a Service for contact centers

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

VCC Live - VCC Live is a cloud-based call center software.

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