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Paperform VS Delighted

Compare Paperform VS Delighted and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Paperform logo Paperform

A digital Swiss Army Knife for Small Businesses

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Paperform Landing page
    Landing page //
    2023-08-01

Paperform is a flexible online platform that helps small businesses and teams simplify work and get more done. It’s a single destination where they can make sales, take bookings, communicate with customers, and put manual processes on autopilot.

The powerful editor is built from the ground-up for anyone to use, with nearly unlimited customization and advanced workflows baked in, so they can build the beautiful solutions they need, their way. If you can imagine it, you can Paperform it.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Paperform

Website
paperform.co
Pricing URL
Official Paperform Pricing
$ Details
paid Free Trial AU$24.0 / Monthly
Platforms
Browser
Release Date
2016 January
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Paperform features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Paperform videos

+ Add

Where Imagination Takes Form

More videos:

  • Review - Paperform 2.0 Overview YouTube
  • Demo - Paperform's New Rating Field

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Paperform and Delighted)

Paperform

Delighted

Surveys
86 86%
Surveys
14% 14
Customer Feedback
0 0%
Customer Feedback
100% 100
Form Builder
100 100%
Form Builder
0% 0
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

Share your experience with using Paperform and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Paperform and Delighted

Paperform Reviews

Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Paperform has a fun feature wherein you can use an “I’m feeling lucky” button to generate random designs for the forms. They offer unique templates and solid customization options. They also pair with email marketing integrations to make distribution easier.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
A significant advantage Paperform has over Typeform is its payment features. With Paperform payments, you can quickly sell your products, services and subscriptions to customers worldwide. Advanced payment features including eCommerce, coupons, invoices
Source: marketsplash.com
11 Best Typeform Alternatives to Check-in 2022
PaperForm is another great Typeform alternative that aims at democratizing digital creation by making beautiful survey forms easy to create for everyone. Building forms on PaperForm is as simple as writing a document, and anyone can create beautiful forms, payments, and product pages without any additional knowledge or skill.
Source: qualaroo.com
15 Best SurveyMonkey Alternatives in 2022
As Larissa Bodniowycz, attorney at BCL puts it – “Paperform has helped us create a dynamic intake system that saves us hours of time during client onboarding. For example, if we have a client come on board who needs a trademark registration, we have a specific intake form which allows us to receive exactly the information we need from them to get started.”
Source: qualaroo.com
12 Best SurveySparrow Alternatives With Pricing and Features
In the words of Larissa Bodniowycz, attorney at BCL – “Paperform has helped us create a dynamic intake system that saves us hours of time during client onboarding. For example, if we have a client come on board who needs a trademark registration, we have a specific intake form which allows us to receive exactly the information we need from them to get started.”
Source: qualaroo.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Paperform should be more popular than Delighted. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Paperform mentions (8)

  • If I will have a lot of form submission over time, is webflow a good choice ?
    I am using Paperform.co on one of my projects and it works really well and reliable. Source: about 1 year ago
  • Can anyone estimate how much it would cost to make a website with campaign creation integration like this one & if it’s even possible on Wix?
    First, it should be stated that the company in your example used Paperform to accomplish this task. Paperform is a great company and are a really supportive bunch. Go check them out here: http://paperform.co. Source: over 1 year ago
  • Anyone know the estimated cost of building a site like this (with campaign creation integration)?
    The main website is wordpress, but that feature you're looking for is embeded from https://paperform.co/ so if you'd like it exact, I'd suggest to look into them. Source: over 1 year ago
  • What is the best way to sync submitted forms into obsidian?
    I'm actually looking for something with fully integration as https://paperform.co/ with Notion. Source: over 1 year ago
  • Which "forms" applications (other than google forms) can populate a google sheet?
    I searched for "Google forms" Typeform, and it turned up a page that mentioned Paperform, an app I've never heard of before, but which might be worth checking out. It can apparently also connect to Google Sheets. Source: over 1 year ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Paperform and Delighted, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Jotform - Free Online Form Builder & Form Creator

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Survicate - Collect feedback on your website and find out more about your visitors.

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