Software Alternatives & Reviews

Panopta VS Jira Service Desk

Compare Panopta VS Jira Service Desk and see what are their differences

Panopta logo Panopta

Never Blinks

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Panopta Landing page
    Landing page //
    2023-09-12
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Panopta videos

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Panopta and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Log Management
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Panopta and Jira Service Desk

Panopta Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Best network monitoring tools - at a glance(Image credit: WebTitan)1. WebTitanAdaptable web access policiesStrong range of analytics toolsMulti-faceted approach to handling security(Image credit: Pulseway)2. PulsewayLots of third party integrationsFlexible packagesDisaster recovery capabilities3. AteraFlexible deployment optionsEasy to useRange of features could be more...

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Panopta and Jira Service Desk, you can also consider the following products

Site24x7 - Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pingbreak - Pingbreak is an original and free monitoring service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.