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PagerTree VS Supportbench

Compare PagerTree VS Supportbench and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PagerTree logo PagerTree

On-Call. Simplified. PagerTree empowers teams to share oncall responsibility and respond faster when incidents occur.

Supportbench logo Supportbench

Supportbench is a customer service solution that delivers on your promises to customers.
  • PagerTree OnCall Calendar
    OnCall Calendar //
    2024-03-12
  • PagerTree Alert Page
    Alert Page //
    2024-03-12
  • PagerTree Documentation
    Documentation //
    2024-03-12
  • PagerTree Critical Notifications
    Critical Notifications //
    2024-03-12
  • Supportbench Landing page
    Landing page //
    2023-10-04

PagerTree features and specs

  • SMS & Voice Notifications: Yes
  • Bypass Do Not Disturb: Yes
  • Live Call Routing: Yes
  • Single Sign On (SSO): Yes

Supportbench features and specs

No features have been listed yet.

PagerTree videos

+ Add

PagerTree Quick Start - Getting Started

More videos:

Supportbench videos

+ Add

Supportbench Overview

Category Popularity

0-100% (relative to PagerTree and Supportbench)

PagerTree

Supportbench

Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing PagerTree and Supportbench.

Why should a person choose your product over its competitors?

PagerTree's answer

Simplicity to setup and pricing.

Who are some of the biggest customers of your product?

PagerTree's answer

  • SAP
  • Amgen
  • City of Montreal

What makes your product unique?

PagerTree's answer

Simplicity and Pricing. The tool does on-call really well.

How would you describe your primary audience?

PagerTree's answer

IT organizations between 5-150 users.

User comments

Share your experience with using PagerTree and Supportbench. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, PagerTree seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PagerTree mentions (2)

Supportbench mentions (0)

We have not tracked any mentions of Supportbench yet. Tracking of Supportbench recommendations started around Mar 2021.

What are some alternatives?

When comparing PagerTree and Supportbench, you can also consider the following products

PagerDuty - Cloud based monitoring service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

CID - Cloud-based Computer Diagnostic App

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Uptime Infrastructure Monitor - Unify IT Performance Monitoring and Optimization

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