Freshservice might be a bit more popular than PageProofer. We know about 3 links to it since March 2021 and only 3 links to PageProofer. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
That was my biggest mistake when I launched my first SAAS (https://pageproofer.com) and marketing was a struggle right from the start. Source: about 2 years ago
Finding keywords to drive traffic to our site, https://pageproofer.com Our market is niche for web developers and designers. Doing competitive analysis and trying to find seo sweet spots but it’s been try nf. Source: about 2 years ago
If you are interested you can check out the final product, https://pageproofer.com/. Here's an interview I did on IndieHackers about the experience https://www.indiehackers.com/interview/pageproofer-ff6228ecc6. Source: over 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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