Oxus.AI
Provana ICAP
Observe.AI
Prodigal
Chorus
Genesys Engage
NICE inContact
Kore.ai
PlayVox
Five9
Scorebuddy
ActivTrak
Calabrio ONE
Stella Connect
Genesys
Observe.AI
Oxus.AI provides actionable insights from 100% of the calls in any language without manual work. We allow call centers to leverage AI for speech analytics.
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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Provana ICAP - Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Prodigal - A new category of Lending Intelligence; from borrower interactions
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.