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Oxus.AI VS NICE inContact

Compare Oxus.AI VS NICE inContact and see what are their differences

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Oxus.AI logo Oxus.AI

Your Performance Sidekick

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Oxus.AI Landing page
    Landing page //
    2023-10-11

Oxus.AI provides actionable insights from 100% of the calls in any language without manual work. We allow call centers to leverage AI for speech analytics.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Oxus.AI videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Oxus.AI and NICE inContact)

Oxus.AI

NICE inContact

Communication
4 4%
Communication
96% 96
AI
100 100%
AI
0% 0
Enterprise Communication
4 4%
Enterprise Communication
96% 96
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Oxus.AI and NICE inContact

Oxus.AI Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Oxus.AI and NICE inContact, you can also consider the following products

Provana ICAP - Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Prodigal - A new category of Lending Intelligence; from borrower interactions

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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