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OXON VS NICE inContact

Compare OXON VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OXON logo OXON

OXON is a cloud-based center management software created to centralize all communications and provide instant guidance and support to customers all throughout their journey.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • OXON Landing page
    Landing page //
    2023-09-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

OXON videos

+ Add

Oxon Birding 2020 Review

More videos:

  • Review - Oxon Kitchen Baking Sheet Review #baking #reviews
  • Review - Oxon Birding Review of 2022

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to OXON and NICE inContact)

OXON

NICE inContact

Data Dashboard
100 100%
Data Dashboard
0% 0
Communication
0 0%
Communication
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OXON and NICE inContact

OXON Reviews

Best Call Center Software: The Complete List (2020 Update)
OXON takes away the burden of communicating with customers using different channels across different departments. It manages all business communications in one place so you will be able to interact and track your customers' lifecycle efficiently .
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing OXON and NICE inContact, you can also consider the following products

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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