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Oxidized VS Zendesk Support

Compare Oxidized VS Zendesk Support and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Oxidized logo Oxidized

configuration backup software (IOS, JunOS) - silly attempt at rancid

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Oxidized Landing page
    Landing page //
    2023-10-22
Not present

Oxidized videos

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Oxidized jewellery haul 2019/amazon oxidised jewellery review/online silver jewelry

More videos:

  • Review - OG Oxidized 14 Review

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Oxidized and Zendesk Support)

Oxidized

Zendesk Support

Network Automation
100 100%
Network Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Configuration Auditing
100 100%
Configuration Auditing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Oxidized and Zendesk Support

Oxidized Reviews

We have no reviews of Oxidized yet.
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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Oxidized seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Oxidized mentions (18)

  • Suggestion: Can we have a day where we discuss new technologies we are currently using?
    Or run a decent setup to keep backups, like this one: https://github.com/ytti/oxidized. Source: about 1 year ago
  • Version control for configs yes or no?
    You didn't mention about brand of the switches, but majority of vendors is covered with Oxidized: https://github.com/ytti/oxidized Just configure it with git backend, and you have version control and device backups. Also, if you wish, there are bundled sone extra scripts that could report git changes via email. Source: about 1 year ago
  • Configuration Management + Upgrade Tools
    RANCID was great before Oxidized ;) Https://github.com/ytti/oxidized From description of Oxi: Oxidized is a network device configuration backup tool. It's a RANCID replacement! Source: over 1 year ago
  • Cisco 9000 Series Switches and Kron Job debacle
    If you're just looking to backup/inventory configs, give Oxidized a try https://github.com/ytti/oxidized. Source: over 1 year ago
  • Is there a guide or best practice document for creating config backup schedules and storing them off device?
    What about the tried and trusted oxidized? Source: over 1 year ago
View more

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing Oxidized and Zendesk Support, you can also consider the following products

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Zoho Desk - Industry's first context-aware Helpdesk Software

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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