Software Alternatives & Reviews

OwnTracks VS Freshworks Live Chat

Compare OwnTracks VS Freshworks Live Chat and see what are their differences

OwnTracks logo OwnTracks

Cross-platform location sharing

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • OwnTracks Landing page
    Landing page //
    2022-12-27
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

OwnTracks features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

OwnTracks videos

How To Get Started with MQTT and Owntracks

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to OwnTracks and Freshworks Live Chat)
Mobile OS
100 100%
0% 0
Customer Support
0 0%
100% 100
Mobile Apps
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using OwnTracks and Freshworks Live Chat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, OwnTracks seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OwnTracks mentions (38)

  • Any alternatives to Life360/FindMy?
    The only private alternatives are going to be self hosted and will require some technical skill. See owntracks for details. Source: 12 months ago
  • Trying to make a pair of compasses that always point to each other
    On your side, you need some way to be tracked. Easy solution is an app on your phone, I like OwnTracks as a privacy-respecting option. Source: about 1 year ago
  • Privacy-focused Vehicle Tracking Tool?
    Sounds like owntracks with a android headunit https://owntracks.org/. Source: about 1 year ago
  • Updating location on Google maps
    OwnTracks is app people can install on their phones that you can setup to send live gps coordinates back to your web server. Source: over 1 year ago
  • Best solution for remotely hosting public-facing low-traffic services?
    One container where this would have been an issue for me is OwnTracks recorder. Probably could have got it working on ARM if I wanted to compile the program then create a container around it, but didn't want to spend the time and instead just used the free tier x86_64 VM. Source: over 1 year ago
View more

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

What are some alternatives?

When comparing OwnTracks and Freshworks Live Chat, you can also consider the following products

Glympse - Glympse is the easy way to safely share your location in realtime. No sign-up needed.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zenly - Zenly is a GPS tracker to locate your friends in realtime.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

GeoZilla - GeoZilla is the unique combination of AI, geolocation technologies and hardware solutions to keep your family safe

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!