Pivony is a B2B SaaS product used by major telecom, banking, and retail enterprise companies. It's an Omnichannel Customer Opinion Data and Analytics platform. It's fully self-service, and it does not require any setup or pre-installation. Pivony uses the deepest AI technology and is capable to uncover common and niche human conversation patterns. Within the same platform, CX professionals can turn their insights to KPIs, and track and get notified of anomalies. Visit pivony.com for more details.
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