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OvationCXM VS Point2

Compare OvationCXM VS Point2 and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

OvationCXM logo OvationCXM

Own the journey. Guide the experience. Unleash the benefits.

Point2 logo Point2

Point2 offers complete real estate marketing toolkit for agents and landlords.
  • OvationCXM Landing page
    Landing page //
    2018-09-29

OvationCXM, a dba under Boomtown Network Inc., is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits.

The OvationCXM Platform (“CXMEngine”) includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.

To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.

  • Point2 Landing page
    Landing page //
    2023-07-12

OvationCXM

Website
ovationcxm.com
Pricing URL
Official OvationCXM Pricing
$ Details
paid $1499.0 / Monthly (Modular)
Platforms
Mac OSX Windows Web Android iOS Google Chrome Browser Cross Platform iPhone
Release Date
2014 August
Edit details

Point2

Website
point2homes.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

OvationCXM features and specs

  • Comprehensive Customer Journey Management
    OvationCXM provides detailed insights and management capabilities for customer journeys, enabling businesses to track and optimize every touchpoint and interaction.
  • Integration Capabilities
    The platform offers robust integration options that allow businesses to connect OvationCXM with their existing systems, including CRM and ERP software, ensuring seamless data flow and better coordination.
  • User-Friendly Interface
    OvationCXM features an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical expertise.
  • Real-Time Analytics
    The platform provides real-time analytics and reporting, enabling businesses to make data-driven decisions quickly and efficiently.
  • Customizable Features
    OvationCXM offers customizable features and workflows, allowing businesses to tailor the platform to meet their specific needs and requirements.

Possible disadvantages of OvationCXM

  • Pricing
    The cost of implementing and maintaining OvationCXM can be high, which might be a drawback for small to medium-sized enterprises with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, there is still a learning curve associated with fully understanding and utilizing all the features and functionalities of the platform.
  • Customization Complexity
    While customization is a pro, it can also be complex and time-consuming to set up, requiring significant effort and potentially additional professional services.
  • Dependence on IT
    Integrating OvationCXM with existing systems often requires IT resources and expertise, which might be a limitation for businesses without a dedicated IT team.
  • Limited Offline Capabilities
    OvationCXM's functionality is heavily dependent on internet connectivity, which can be a downside for businesses needing robust offline capabilities.

Point2 features and specs

No features have been listed yet.

Analysis of OvationCXM

Overall verdict

  • OvationCXM is generally considered a good choice for businesses seeking customer experience management solutions.

Why this product is good

  • Features
    OvationCXM offers a robust set of features designed to improve customer interactions and streamline the customer journey.
  • Usability
    The platform is user-friendly with an intuitive interface, making it accessible for a wide range of users.
  • Integration
    Offers easy integration with other business tools and platforms, enhancing its utility across different business processes.
  • Customer support
    Strong customer support is frequently mentioned as a positive aspect, ensuring users have the help they need when they encounter issues.

Recommended for

  • Businesses looking to enhance their customer service operations.
  • Companies that need a platform capable of integrating with existing business systems.
  • Organizations focusing on improving customer satisfaction and loyalty.

OvationCXM videos

+ Add

BoomTown ROI | Video Review | Real Estate Lead Generation Websites| CRM | Real Estate Leads

More videos:

  • Review - When Should You Get Boomtown or Commissions Inc Into Your Real Estate Business?
  • Review - Overdue Doctor Who Review: Boomtown
  • Tutorial - Why CXMEngine - An Overview

Point2 videos

+ Add

Point2 Services Overview

More videos:

  • Review - On | Point2 | I inherited my mindset: Cheryl
  • Review - On | Point2 | Running for change: Mike Key

Category Popularity

0-100% (relative to OvationCXM and Point2)

OvationCXM

Point2

Customer Service
100 100%
Customer Service
0% 0
Real Estate
0 0%
Real Estate
100% 100
Customer Experience
100 100%
Customer Experience
0% 0
Real Estate Websites
0 0%
Real Estate Websites
100% 100

User comments

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What are some alternatives?

When comparing OvationCXM and Point2, you can also consider the following products

Market Leader - Market Leader provides innovative online technology and marketing solutions for real estate professionals

RealtyMX - RealtyMX is a listing management and marketing platform for brokers, agents and property managers.

IXACT Contact Real Estate CRM - IXACT Contact offers real estate CRM Software and Marketing Automation all in one integrated solution. Explore the best CRM for realtors. Try it free!

Lone Wolf - Lone Wolf provides real estate management and accounting solutions.

kvCORE - kvCORE is an online platform that helps the real estate businesses to run their entire enterprise through a single platform.

Profusion360 - Profusion360 is an all-In-one real estate marketing platform.

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