Software Alternatives & Reviews

OvationCXM VS ChatWoot

Compare OvationCXM VS ChatWoot and see what are their differences

OvationCXM logo OvationCXM

Own the journey. Guide the experience. Unleash the benefits.

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • OvationCXM Landing page
    Landing page //
    2018-09-29

OvationCXM, a dba under Boomtown Network Inc., is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits.

The OvationCXM Platform (“CXMEngine”) includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.

To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.

  • ChatWoot Landing page
    Landing page //
    2023-09-01

OvationCXM

$ Details
paid $1499.0 / Monthly (Modular)
Platforms
Mac OSX Windows Web Android iOS Google Chrome Browser Cross Platform iPhone
Release Date
2014 August

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Release Date
-

OvationCXM features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

OvationCXM videos

BoomTown ROI | Video Review | Real Estate Lead Generation Websites| CRM | Real Estate Leads

More videos:

  • Review - When Should You Get Boomtown or Commissions Inc Into Your Real Estate Business?
  • Review - Overdue Doctor Who Review: Boomtown
  • Tutorial - Why CXMEngine - An Overview

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to OvationCXM and ChatWoot)
Customer Service
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Experience
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using OvationCXM and ChatWoot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OvationCXM mentions (0)

We have not tracked any mentions of OvationCXM yet. Tracking of OvationCXM recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing OvationCXM and ChatWoot, you can also consider the following products

Market Leader - Market Leader provides innovative online technology and marketing solutions for real estate professionals

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

kvCORE - kvCORE is an online platform that helps the real estate businesses to run their entire enterprise through a single platform.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

IXACT Contact Real Estate CRM - IXACT Contact offers real estate CRM Software and Marketing Automation all in one integrated solution. Explore the best CRM for realtors. Try it free!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.