Software Alternatives & Reviews
Register | Login

OTRS ITSM VS Trakdesk

Compare OTRS ITSM VS Trakdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Trakdesk logo Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Trakdesk Landing page
    Landing page //
    2019-03-19

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

Trakdesk videos

No Trakdesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to OTRS ITSM and Trakdesk)

OTRS ITSM

Trakdesk

Help Desk
72 72%
Help Desk
28% 28
Customer Support
68 68%
Customer Support
32% 32
Customer Service
55 55%
Customer Service
45% 45
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using OTRS ITSM and Trakdesk. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing OTRS ITSM and Trakdesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Maian Support - Free responsive PHP Helpdesk System

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Churndown - Gather actionable feedback in one click

Loading...