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OTRS ITSM VS Oracle Field Service Cloud

Compare OTRS ITSM VS Oracle Field Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Oracle Field Service Cloud logo Oracle Field Service Cloud

Oracle Field Service Cloud enables user to customize and optimize Field Operations and extend superior customer service into the field.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Oracle Field Service Cloud Landing page
    Landing page //
    2023-10-08

OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

Oracle Field Service Cloud videos

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Category Popularity

0-100% (relative to OTRS ITSM and Oracle Field Service Cloud)

OTRS ITSM

Oracle Field Service Cloud

Help Desk
100 100%
Help Desk
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing OTRS ITSM and Oracle Field Service Cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

mHelpDesk - mHelpDesk is a mobile field service management software.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Geopointe - Geopointe enables Salesforce users to gain spatial insights via maps and apply geography to business processes.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

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