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OTRS ITSM VS LAN Desk Management Suite

Compare OTRS ITSM VS LAN Desk Management Suite and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

LAN Desk Management Suite logo LAN Desk Management Suite

LAN Desk Management Suite is a new kind of IT infrastructure and IT information management system that aim to modernize the IT environment of business.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • LAN Desk Management Suite Landing page
    Landing page //
    2023-05-16

OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

LAN Desk Management Suite videos

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Category Popularity

0-100% (relative to OTRS ITSM and LAN Desk Management Suite)

OTRS ITSM

LAN Desk Management Suite

Help Desk
67 67%
Help Desk
33% 33
Customer Support
65 65%
Customer Support
35% 35
Service Desk
43 43%
Service Desk
57% 57
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing OTRS ITSM and LAN Desk Management Suite, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

iTop - By your side to ­empower your team and bring your ­customer service to another level

InvGate Service Desk - InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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