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OTRS ITSM VS Ivanti Service Manager

Compare OTRS ITSM VS Ivanti Service Manager and see what are their differences

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OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

Ivanti Service Manager videos

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Ivanti Service Manager: Self Service III - Knowledgebase

Category Popularity

0-100% (relative to OTRS ITSM and Ivanti Service Manager)

OTRS ITSM

Ivanti Service Manager

Help Desk
40 40%
Help Desk
60% 60
Customer Support
100 100%
Customer Support
0% 0
Service Desk
20 20%
Service Desk
80% 80
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing OTRS ITSM and Ivanti Service Manager, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ShoreTel - Cloud phone system & contact center software & services

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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