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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Zabbix - Track, record, alert and visualize performance and availability of IT resources
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
openITCOCKPIT - openITCOCKPIT is a leading open source monitoring framework based on Naemon (Nagios). In addition it integrates Checkmk and Prometheus. It also offers interfaces to Icinga2, PRTG and opManager to obtain status and performance from them.
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
Nagios - Complete monitoring and alerting for servers, switches, applications, and services