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OTRS ITSM VS Deskero

Compare OTRS ITSM VS Deskero and see what are their differences

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OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Deskero logo Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Deskero Landing page
    Landing page //
    2021-10-03

OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

Deskero videos

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Deskero - Help Desk Made Easy!

More videos:

Category Popularity

0-100% (relative to OTRS ITSM and Deskero)

OTRS ITSM

Deskero

Help Desk
69 69%
Help Desk
31% 31
Customer Service
44 44%
Customer Service
56% 56
Customer Support
64 64%
Customer Support
36% 36
Data Dashboard
0 0%
Data Dashboard
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OTRS ITSM and Deskero

OTRS ITSM Reviews

We have no reviews of OTRS ITSM yet.
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Deskero Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Deskero isn't just about social support, either. Its support interface helps you stay on top of everything. You can preview entire support email messages and write your replies right in the dashboard, without ever having to jump back and forth between screens. There's live chat to help customers in real time, mobile apps to help customers on the go, and more. And if you ever...
Source: zapier.com

What are some alternatives?

When comparing OTRS ITSM and Deskero, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.

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