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Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.
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