Software Alternatives & Reviews

OTRS Business Solution VS OpenSupports

Compare OTRS Business Solution VS OpenSupports and see what are their differences

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26
  • OpenSupports Landing page
    Landing page //
    2021-10-22

OTRS Business Solution videos

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

OpenSupports videos

How To install OpenSupports on CentOS Linux 7.4

Category Popularity

0-100% (relative to OTRS Business Solution and OpenSupports)
Help Desk
34 34%
66% 66
Customer Service
35 35%
65% 65
Customer Support
28 28%
72% 72
Help Desk And Ticketing
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

OpenSupports mentions (0)

We have not tracked any mentions of OpenSupports yet. Tracking of OpenSupports recommendations started around Mar 2021.

What are some alternatives?

When comparing OTRS Business Solution and OpenSupports, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

osTicket - osTicket is a widely-used open source support ticket system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zammad - The Zammad - Help Desk and Ticket System - Community Page

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

EcholoN - Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management