Software Alternatives & Reviews

OTRS Business Solution VS Ivanti Service Manager

Compare OTRS Business Solution VS Ivanti Service Manager and see what are their differences

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25

OTRS Business Solution videos

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Ivanti Service Manager videos

Ivanti Service Manager: Self Service III - Knowledgebase

Category Popularity

0-100% (relative to OTRS Business Solution and Ivanti Service Manager)
Help Desk
24 24%
76% 76
Customer Service
100 100%
0% 0
Service Desk
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

Ivanti Service Manager mentions (0)

We have not tracked any mentions of Ivanti Service Manager yet. Tracking of Ivanti Service Manager recommendations started around Mar 2021.

What are some alternatives?

When comparing OTRS Business Solution and Ivanti Service Manager, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ShoreTel - Cloud phone system & contact center software & services

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!