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OTRS Business Solution VS Cherwell

Compare OTRS Business Solution VS Cherwell and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

Cherwell logo Cherwell

Cherwell is an IT service management software solution.
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26
  • Cherwell Landing page
    Landing page //
    2023-05-10

OTRS Business Solution videos

+ Add

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Cherwell videos

+ Add

Marloe Cherwell Review A Beautiful And Affordable Dressy Fusion Of Past And Present

More videos:

  • Review - Cherwell valley services review
  • Demo - Cherwell IT Service Management (ITSM) Demo Overview

Category Popularity

0-100% (relative to OTRS Business Solution and Cherwell)

OTRS Business Solution

Cherwell

Help Desk
22 22%
Help Desk
78% 78
Customer Service
100 100%
Customer Service
0% 0
Service Desk
0 0%
Service Desk
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using OTRS Business Solution and Cherwell. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

Cherwell mentions (0)

We have not tracked any mentions of Cherwell yet. Tracking of Cherwell recommendations started around Mar 2021.

What are some alternatives?

When comparing OTRS Business Solution and Cherwell, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

EcholoN - Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

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