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OSP Insight VS Jira Service Desk

Compare OSP Insight VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OSP Insight logo OSP Insight

Enterprise Software, built by OSP Engineers, to plan, build, and operate a better fiber optic network. Connect with us to see why fiber network and broadband operators have chosen OSPInsight for over 25 years.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • OSP Insight Landing page
    Landing page //
    2023-04-28
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

OSP Insight videos

No OSP Insight videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to OSP Insight and Jira Service Desk)

OSP Insight

Jira Service Desk

Network Scanning
100 100%
Network Scanning
0% 0
Help Desk
0 0%
Help Desk
100% 100
Inventory Software
100 100%
Inventory Software
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OSP Insight and Jira Service Desk

OSP Insight Reviews

We have no reviews of OSP Insight yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing OSP Insight and Jira Service Desk, you can also consider the following products

Total Network Inventory - Total Network Inventory is a piece of software designed to help with managing software inventory and auditing PC systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

REDeye Utility - REDeye is an integrated Fibre Network Management Software made to maximize your fibre network resilience and protect from outages

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kuwaiba - Kuwaiba is an open source, enterprise grade network inventory and CMDB for your telecommunications and IT infrastructure

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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